Sales Support - NYC

Overview

New York, NY

Illuminate Education is a market-leading Software as a Service (SaaS) student assessment and reporting platform used by K-12 administrators and educators to measure, analyze, and subsequently improve classroom and school-wide learning.

Responsibilities

  • Follow up with schools to increase sales. 
  • Call on schools (prospecting) to find out current systems/assessments in place.
  • Create territory landscape analysis (information gathering) for incoming AE.
  • Assist in providing additional customer support for at-risk schools.
  • Compile daily lists of leads and delegate individual leads to sales team associates
  • Maintain an organized and accessible file system for administrative and sales professionals
  • Handle all administrative duties for the organization and scheduling of client meetings and conferences
  • Follow up with clients on the telephone for administrative purposes
  • Provide administrative assistance to executives and management team members as required
  • Perform data entry duties with regard to sales figures, metrics and other key data
  • Create and process sales orders in a timely fashion
  • Report unusual activity to supervisors
  • Expedite requests for rush orders and alter sales orders and shipping data as needed

Qualifications

  • EdTech/education experience preferred.
  • Strong administration skills.
  • Amazing people skills.
  • Excellent verbal and written communication skills.
  • Motivated, self-directed learner.
  • Strong problem-solving/troubleshooting skills.
  • Strong technical aptitude.
  • Must be a quick learner.
  • Good sense of humor.
  • Efficient office work habits.
  • Ability to work independently and in a team.

Additional Information

Culture

We’re all Illuminators, and we’re all trying to change the world. We strive to be collaborative, team-oriented, and humble, with a focus on building and growing teams. Our culture is important, and we only want to work with kind, thoughtful, passionate people. A prerequisite to working here is the ability to laugh at yourself and others (when appropriate). We’re goal-oriented and fast-paced, but value a healthy work/life balance. But enough about us… We can’t wait to hear about you!