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IO Suite Updates

The purpose of this page is to communicate the most up-to-date information about restoration of IO Suite to NYC schools. For sample communication templates, please scroll to the Resources section at the bottom of this page.

Restoration Priorities

The products listed below are in priority order and may change as work progresses. Based on educator workflow needs, we have prioritized restoration of IO Classroom first.

KEY:
Green Text = Resolved Issues
Red Text = Newly Reported Issues

IO CLASSROOM

We will continue to optimize performance to ensure a faster user experience.
Review this document for more detail on key features.

FeatureStatusDocumentation/Details
LoginONLINE - Fully OperationalAll users will be required to reset their password. Login instructions can be found here.
AttendanceONLINE - Fully OperationalHelp Site Article
AnecdotalsONLINE - Fully OperationalHelp Site Article
Administrative DownloadsONLINE - Fully OperationalHelp Site Article
AssignmentsONLINE - Known Issues
  • Saving new assignments (slow)
  • Delete assignment (resolved)
  • Attach assignment to multiple courses
  • Detach assignment from courses
  • Attach file to assignment
  • Attach Google file to assignment (NOT Google Classroom issue)
  • Authorize Google Account (NOT Google Classroom issue)
  • Enable/disable "Is Graded" (BETA only) (resolved)
  • Delete course category
  • Attach deleted standard to assignment
GradebookONLINE - Known Issues
  • Filter by Date
  • Print Gradebook
  • Grade assignment (GROUPED classes in BETA only)
  • Averages recalculated on grade entry (GROUPED classes in BETA only)
  • Order by most recent assignment first (BETA only)
  • Gradebook not displaying students (BETA only)
  • Create Course (students do not appear in the Gradebook)
Student ProfileONLINE - Known Issues
  • Photos do not appear
  • User views student documents
  • User uploads student document
  • PupilPath registration code visible
  • User prints anecdotals
  • User views Student Work
  • User downloads Transcript PDF
  • User downloads Regents PDF
  • User downloads K-8 Exam History
  • HS Graduation Eligibility Tracker restored (resolved)
  • Parent registers for PupilPath
  • Student registers for PupilPath
User ManagementONLINE - Fully OperationalUsers will receive forgot password emails if registered with an email (this may exclude some students, who would re-register).
Email MessagingONLINE - Known Issues
  • The ability to email reports will not be available until we restore the Report server - Resolved and now being sent
  • Mass messages for permissioned users through the website will appear within IO Classroom and PupilPath and notifications do not go to an outside email address - Resolved and now being sent
  • Mass messages to the group of Students & Staff for permissioned users through the website do not send - Resolved and now being sent
  • Mass messages for permissioned users through the app will appear within IO Classroom and PupilPath and notifications do not go to an outside email address - Resolved and now being sent
  • Attachments to emails, including attachments on past emails
  • The option to allow recipients to respond directly to my email address—all responses will appear in IO Classroom and PupilPath
ReportsONLINE - Known issues
  • School Form Letter: The entire school option has not been restored. Use the grade level option and save the template. Custom variables are not working
  • Teacher Form Letter: The entire school option has not been restored. Use the grade level option and save the template. Custom variables are not working.
  • Standards Based Progress Report: The entire school option has not been restored. Use the grade level option.
  • Standards Based Report Card: The entire school option has not been restored. Use the grade level option.
  • Progress Report: The entire school option has not been restored. Use Progress Report No Attendance to print groups or the entire school.
  • Progress Report (word version): The entire school option has not been restored. Use the grade level option or use Progress Report No Attendance for the entire school.
  • PupilPath Invitation: The entire school option has not been restored. Use the grade level option or PupilPath Invitation Word Format for the entire school.
  • HS Readiness Tracker

DATA EXTRACTOR

PUPILPATH

IO MESSENGER

FeatureStatusDocumentation/Details
LoginONLINE - Fully Operational
Group NotificationsONLINE - Fully Operational
Bulk send from Gradebook and Attendance pagesONLINE - Possible IssuesMonitoring or receipt of text messages and notifications

IO ASSESSMENT

FeatureStatusDocumentation/Details
LoginONLINE - Known Issues
  • IO Scan - We expect this to be restored by Friday afternoon
  • Online Testing through PupilPath, including viewing results and Exam Preview - restored
  • Hybrid Exam creation - Exams can be created; we are continuing to restore uploading the PDF exam questions - restored
  • Online Proctoring
  • Email reports

IO INSIGHTS

FeatureStatusDocumentation/Details
LoginOFFLINE

COMPASS

FeatureStatusDocumentation/Details
LoginOFFLINE

Status Updates

Resources