Illuminate Education, Inc.
Revised July 21, 2017
I. Your Privacy Rights Are Important To Us
II. Information We Collect Directly from You
Information Collected from Our Website
Although you can visit our Website without telling us who you are, when you access our Website, our servers automatically gather information from your browser, such as your IP Address. Your IP address is a unique number assigned to your computer or device by your Internet Service Provider (ISP). Collecting IP addresses is a standard practice and is generally done automatically. Our servers may also track additional information, including but not limited to the pages of our Website that you visit or the services you use, the browser you are using, the operating system of your computer or mobile device, and the way you interact with our services.
Illuminate may, from time to time, use a third-party service, such as Google Analytics, to collect and analyze this type of visitor data. We use this information for a number of purposes, including calculating usage levels, diagnosing server issues, improving our Website and services to better accommodate user patterns, and detecting and diminishing security threats.
Cookies and Web Beacons
Email marketing sent by Illuminate may contain web beacons and other similar technologies to track the response rate to such communications. Web beacons (also known as pixel gifs, pixel tags, clear gifs, third-party pixels, or targeting pixels) are small graphics with a unique piece of identifying code, similar to a cookie, used to track the online movements of a web user or to access previously set cookies. These tools are used in email communications to determine whether messages have been opened or otherwise acted upon.
Do Not Track
Our services and Website do not respond to your browser’s “do-not-track” signals or comparable mechanisms.
Correspondence Received by Illuminate
Individuals may correspond directly with Illuminate through our “Contact Us” link or through other supplied contact information. Any personal information submitted through such channels will be used only to respond to such communications.
Children under the Age of Thirteen
Illuminate does not knowingly collect information about children under the age of thirteen through the Website.
III. Information We Store On Behalf Of Educational Organizations
Illuminate and the services it provides to Educational Organizations comply with applicable provisions of law, including the Family Educational Rights and Privacy Act (“FERPA”) and equivalent state laws.
Student and Teacher Information
Your Educational Organization uses Illuminate’s services to assist with the administration of school-related activities and to provide a streamlined way to collect, organize, access, and report your information for educational purposes. These uses are specific to each Educational Organization and are governed by the contract between Illuminate and your Educational Organization.
The data your Educational Organization stores on Illuminate’s systems may include the following information about students and their guardians:
- Demographic information including name, mailing address, email address, and date of birth;
- Student education records including your student’s grades, class enrollment, and behavioral records;
- Health-related information including your student’s immunizations and vision and hearing screening results;
- System usernames and passwords.
In addition to student/guardian information, Illuminate also stores data provided by Educational Organizations related to teachers and other school employees, such as:
- Demographic information including the individual’s name, address, email address, and date of birth;
- The individual’s ethnicity;
- Credentials obtained and the granting institution;
- Information about the individual’s employment with the Educational Organization;
- System usernames and passwords.
Your Educational Institution determines the information collected, maintained, and processed using Illuminate’s services. If you have any questions regarding the collection, storage, and use of the information your Educational Institution shares with Illuminate, please contact your Educational Institution directly.
Disclosure to Third Parties
Review or Deletion of Records Maintained by Illuminate
Parents, legal guardians, or students who have reached 18 years of age may review the student’s education records and correct erroneous information. To review or update your information to ensure its accuracy or to correct any errors and omissions, please contact your Educational Organization directly.
Requests sent to Illuminate seeking a copy of such records, or demanding that Illuminate modify or delete any records that it maintains will be forwarded directly to the appropriate Educational Organization. Please note that even when records are modified or deleted from Illuminate’s active databases, copies may remain in data backups as necessary to comply with business or regulatory requirements.
IV. How We Protect Your Information
Despite these precautions, no system can be completely secure and there remains a risk that unauthorized access or use, hardware or software failure, human error, or a number of other factors may compromise the security of your information.
Information stored by Illuminate on behalf of Educational Organizations is retained for educational purposes, and ultimately disposed of, pursuant to the contract between Illuminate and the Educational Organization.
How to Contact Us
6531 Irvine Center Drive
Irvine, CA 92618